Kyoto Sushi Japanese Restaurant Ltd

13627 72 AVE,
SURREY, BC V3W 2P2

(Between: 136b & King George)

(Near: King George HWY and 72 AVE)

Phone: 604-592-2883

Japanese

Satellite View and Map UnVerified Restaurant

Kyoto Sushi Japanese Restaurant Ltd can Log in to change the verification status, add the menu, daily specials, operation hours, post your pictures, maps, directions (coming soon), customer coupons and many many more.

Additional Information:

Current Quality Rating: Fair (13 votes) [Comments and Reviews]

Latest Review sent on: 2011-10-22 11:29:47
We have been rudely shouted at and refused service by both the owner and the manager of the restaurant. The lady (I've been told she's the manager) came to our table when we wanted to order. But when she saw that I have an Entertainment coupon with me, she started talking very rudely that we cannot understand then she walked away. We did not know what was happening so we called the other server to order. When the manager heard what we ordered, she quickly said, "No you cannot order THAT!" I didn't have any clue what was happening. So I called her to ask. She said that because have a coupon, we cannot order any other food except "Bento C" and "Bento E". She said it in a very mean, rude, disrespectful and discriminatory way!! My friend, who was celebrating her birthday then, does not eat raw fish and both combo meals have raw fish. She said she will replace the sushi with california rolls. I simply asked how many total california rolls will be in the meal since it already originally comes with 3pcs of california roll. She shouted "4!" then gave me a mean look and walked away right in front of us. Clearly she refused to take my order again. We were left stunned and didn't know what was happening. Couple of minutes after, the owner from the kitchen (not the manager), came out and posted a sign by the entrance. We didn't know what it was but when we looked, it read "No coupons today!" I stood up and walked towards the kitchen and asked what was going on and if I can order now. The manager rudely shouted at me, "You complain too much so I'm not going to let you order!!". We were really surprised and customers from the other table saw what happened and was stunned too. I asked who the owner is and when the owner came out, he said "You're the one with the coupon?!" Then he walked to the entrance and pointed the sign he just posted! Then he rudely told us that he needs to go back to work and cannot talk to us. At that point, we were very angry and frustrated with how they treated us. Especially my friend who was celebrating her birthday that day and I was with a 2-year-old as well. We left the restaurant right away. We would have paid full price without any coupon if only the lady had just told us nicely from the start "Sorry but we cannot accept coupons today." Was that too much to do????? This service, attitude and business practice is totally unacceptable. They didn't treat us with any respect at all, to the point of us feeling harassed just because we came in with a coupon. THEY DO NOT DESERVE YOUR BUSINESS! Please spare yourself from being ridiculed and humiliated and go someplace else. ..More Reviews

Review Kyoto Sushi Japanese Restaurant Ltd

Contact Tell a friend about Kyoto Sushi Japanese Restaurant Ltd Classifieds Link to Kyoto Sushi Japanese Restaurant Ltd

Visitors of Kyoto Sushi Japanese Restaurant Ltd, also visited:

Mcjac's Roadhouse Grill
1781 King George Highway, Surrey, BC

Hakka Masti Restaurant Inc
8851 120 St, Surrey, BC

Tokyo Sushi Express Japanese Restaurant
7318 137 ST, SURREY, BC

Togo Sushi
2320 Guildfordtown Centre, Surrey, BC

Rasoi Restaurant Inc
3268 King George Highway, Surrey, BC

Gourmet Noodles House
14625 108 AVE, SURREY, BC